Southwest Airlines’ cancellation policy recognizes that its customers have a legal right to nullify their ticket at a whim. Therefore, it empowers ticket buyers to manage their Southwest flights as they wish, based on their circumstances.
This comprehensive policy is customer-centric for this company to win over more passengers than its competitors.
According to Southwest’s cancellation policy, a journeyer can axe their ticket on the Southwest mobile app or its official site. The following is the step-by-step online ticket cancellation process.
Follow all the prompts to cancel your active Southwest ticket to qualify for reimbursement.
Southwest’s staff needs your surname, destination, and flight confirmation code to cancel your flight.
No, it doesn’t! Southwest Airlines prides itself in offering free cancellation services at one’s request. This insurance cover is pointless when purchasing a Southwest ticket, as they don’t levy cancellation or ticket change penalties.
Call Southwest’s help desk at +1-(800)-435-9792 to call off your air ticket at an opportune moment. Thank heavens that this phone line is active day-and-night so you can contact the support team when you need assistance.
Yes, it is! For example, Wanna-Get-Away fares are cancellable but non-refundable to the owners. Therefore, you can cancel such a ticket but won’t get cash reimbursement. Southwest Airlines’ refund staff converts such flight fees to transferable e-credits.
Conversely, Anytime and Business-select buyers can claim the funds if they call off their travel on time. Therefore, check these rules carefully before committing your hard-earned money.
Southwest 24-hour cancellation policy recognizes same-day ticket cancellations for all fare types. The ticket owners can ask for a cash refund or request the refund employees to send them flight credits for future Southwest ticket reservations.
Southwest Airlines refund guidelines capture particular scenarios under which full reimbursement is inescapable. These are:
Individuals can claim the complete amount when they fall sick before or on their travel date. Similarly, a customer pays no fee when their relative becomes unwell.
The affected family can appeal for reimbursement if a Southwest customer (a relative) passes away before using their ticket. Likewise, the client can get refunded when their relatives pass on a few days or hours before their planned air trip.
Southwest might change the origin of a scheduled flight for explainable reasons. An affected journeyer can call on the refund team to repay them.
Southwest Airlines’ refund policy authorizes passengers to cancel this ticket at least 10 minutes before the flight to deserve reimbursement. Business Select fare holders receive a full refund when they abide by this policy.
Wanna-get away tickets are largely non-refundable unless you cancel the air ticket before the scheduled flight time. Southwest’s refund staff transfers the due amount as flight credits for later use.
A passenger can transfer these credits to another passenger to help them purchase a Southwest Airlines flight.
Southwest Airlines rarely imposes a service fee to approve a ticket cancellation appeal. Given this, buyers must rescind their ticket before the deadline lest their flight fee becomes non-refundable.
Southwest Airlines recognizes third-party reservations if they’re valid and unused. Therefore, you can contact the agency that sold you the ticket to appeal for flight cancellation.
Unfortunately, Southwest Airlines’ cancellation policy forbids travelers with these tickets from nullifying them online. The great news is that the refund policy is fair to all fare holders, including third-party flight buyers.
The company’s customer care staff processes refunds for Southwest Airlines tickets after they confirm the holder’s eligibility. Updated Southwest’s flight cancellation policy refund deems all Anytime and Business select fares refundable.
The service assistants need approximately 20 days to refund all cash Southwest refunds. On the contrary, the employees take 7 (seven) working days to reimburse all credit card refunds after successful flight cancellation.
Southwest Airlines refund policy instructs customer center assistants to reimburse Anytime and Wanna-Get-Away fare holders after a flight cancellation. Usually, in this instance, all these passengers merit full repayment.
An affected passenger can contact the help desk for re-booking assistance after Southwest calls off their flight.
Unlike many companies, Southwest does not mind sending you cash or e-credits as a refund after you nullify your ticket. Therefore, open the Southwest mobile app or website to axe your ticket if you opt out of traveling.